Selecting the right backup plan Capacity for Remote Data Backup plans is based on the total size of files you have currently selected for backup. All the file versions you have archived at our data centers (up to 10 versions or last 30 days) are not counted against your total.

30GB $99.95 10GB $29.95 4GB $19.95 100MB $9.95 *$10 more for monthly billing.

Also, some files types are excluded from your online backup by default: media (.mp3, .wav, .avi, etc.), your temporary Internet files, Recycle Bin, system cache and temporary files, etc., so your amount of data to potentially back up is somewhat less than your total used space.

• To see how much total used space you have on your C drive, open Windows Explorer, click on My Computer, right click on "Local Drive (C)" , and click Properties. Used space is displayed in Gigabytes (GB).
• Our 10 GB+ accounts allow you the choice to back up your entire system or just selected files. Our 4 GB and 250 MB accounts are selected data only.
• To determine the size of files you have for backup, you can add up the size of the files you want to back up. Right click each directory and select Properties. Many important files are typically stored in your My Documents directory. For help in determining which files to back up and how to find them, click here.
• To stay below your backup plan limit, at any time you can easily deselect larger files from backup view (click the file size column header to sort by size) that you're sure you don't need backed up. For simple step-by-step instructions on how to select/deselect files, click here.

Why back up my entire system?

Even if they have less than 4 GB of data to back up, many of our clients choose the 10 GB plan because it includes our exclusive Easy System Restore technology. This valuable feature helps you avoid significant downtime, IT expenses and headaches whenever your system fails. It pays for itself the first time you use it -- read client testimonials!

It's easy to Upgrade / Downgrade

At any time, just submit a Request from our Support section, and we'll make the change within a business day. If you've paid, we'll prorate your bill. It's that simple. No need to uninstall your existing account and re-upload data. We even email you if you exceed 95% of your capacity.

Other helpful hints for selecting a backup plan

• When selecting a backup plan, remember to account for growth of new and existing files. You can always upgrade -- just submit a request and we'll prorate your payment.
• Your Outlook email file (*.pst) can be quite large (usually over 100 MB), in part because it includes all attachments sent and received.
• RDB runs on any Windows-based operating system (Windows 95, 98, ME, 2000, XP). If you need to back up non-Windows computers (Mac, Unix, Sun, Novell, AS 400, etc.) that are networked to a Windows PC, consider using our Network Drive Backup version.
• 1000 MB (megabytes) equals 1 GB (gigabyte), so the 4 GB account is 16 times the capacity of the 250 MB for only $10 more a month.
• Any of our backup plans can back up any Windows-based PC or Server, including: